About Course
Your local pharmacy can do much more than hand out prescriptions. This course explains the NHS Pharmacy First service in England, which conditions it covers for older adults, other help pharmacists offer, and when you need a GP, 111 or 999 instead.
This course gives general information about UK rules and official guidance as at October 2026. It is not legal, financial or medical advice. Rules can change and can differ between England, Scotland, Wales and Northern Ireland, so always check the official sources listed. Tutwoo is not connected to or endorsed by any organisation mentioned. This course is not a substitute for advice from a pharmacist, GP or other health professional.
© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.
Course Content
Course Lessons
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What is Pharmacy First?
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Other ways your pharmacist can help
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When to use 111 or 999 – and the other UK nations