“Your Appliance Cover Is Running Out”: Cold Calls Selling Warranties and Unwanted Direct Debits

A polite caller says the cover on your washing machine, fridge or boiler is about to run out and offers to renew it for a few pounds a month. Many older people have ended up paying for several worthless policies by Direct Debit. This course explains how these calls work, how to check your bank statements, and how to get money back under the Direct Debit Guarantee.

This course gives general consumer information. It is not legal or financial advice. Some appliance cover is genuine; the key is never to buy on a call you did not ask for.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.