When Your Bank Checks a Payment: Confirmation of Payee, Scam Warnings and the Banking Protocol

Banks now check names before you send money and may ask questions or pause a payment that looks like a scam. This course explains Confirmation of Payee and what each result means, why you should answer your bank’s questions honestly, and how the Banking Protocol lets branch staff call the police if they think you are being scammed.

Tutwoo is an independent learning provider. This course gives general information written from published official guidance for older people and the families who help them. It is not legal, medical or financial advice. Rules can change, so check the official websites listed before you act.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.