Using the Bus With Confidence: Priority Seats, Wheelchair Spaces and Help From the Driver

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About Course

Buses in Great Britain must have accessibility features and drivers must give certain help to disabled passengers. This course explains priority seats, the wheelchair space, ramps, what drivers must and need not do, and how to complain if things go wrong.

Tutwoo is an independent learning provider. This course is general information written from published official guidance. It is not legal advice.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Know the accessibility features local buses and coaches must have
  • Understand what help drivers must give, and the limits on it
  • Know what happens when the wheelchair space is occupied
  • Know who to complain to in England, Scotland and Wales

Course Content

Course Lessons

  • Features buses must have
  • What help the driver must give
  • Planning ahead and complaining

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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