Stairlifts, Mobility Scooters and Riser Chairs: Avoiding Pressure Selling and Paying Too Much at Home

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About Course

Mobility equipment can make life much easier, but some sellers use home visits, “today only” prices and scare tactics. This course explains how to get a free council assessment first, how VAT relief works for disabled people, your cancellation rights when you buy at home, and how to say no to pressure.

Tutwoo is an independent learning provider. This course gives general consumer information and is not legal or medical advice. Ask an occupational therapist or your GP about the equipment that is right for you.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Recognise pressure-selling tactics during home visits
  • Get advice and a council assessment before you buy
  • Understand who can buy equipment without VAT
  • Know when you can cancel a purchase made at home, and the exceptions

Course Content

Course Lessons

  • Pressure selling: the warning signs
  • Before you buy: assessments and VAT relief
  • Your rights if you buy at home

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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