One-Time Passcodes From Your Bank: Why You Should Never Read Them Out

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About Course

Banks send one-time passcodes by text or in their app to check it is really you. Criminals try to trick people into reading these codes out over the phone. Learn what passcodes are for, the stories scammers use and what to do if you have shared one.

Tutwoo is an independent learning provider. This course gives general information to help you recognise and avoid scams. It is not legal or financial advice.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Understand what a one-time passcode is and why banks send them
  • Recognise the excuses scammers use to ask for a code
  • Know the simple rule that keeps your codes safe
  • Know what to do straight away if you have shared a code

Course Content

Course Lessons

  • What a one-time passcode is
  • The rule: never share a passcode with anyone
  • What to do if you are asked for a code, or have shared one

Sources & Further Reading
The official guidance this course is based on.

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