Making Calls, Saving Contacts and Using Voicemail on a Smartphone

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About Course

A smartphone can do a great deal, but making a call should still be easy. This course covers the essentials on iPhone and Android: making and answering calls, saving people as contacts and favourites, using the speaker, listening to voicemail and blocking unwanted numbers – plus a few safety habits for calls you are not expecting.

Tutwoo is an independent learning provider. This course gives general information for older people and their families. Phone menus vary by make, model and software version. Tutwoo is not connected with Apple, Google or any phone network.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Make, answer and end calls, and use the loudspeaker
  • Save contacts and add favourites for one-tap calling
  • Set up and listen to voicemail
  • Block unwanted numbers and handle unexpected calls safely

Course Content

Course Lessons

  • Making and answering calls
  • Contacts and favourites
  • Voicemail and unwanted calls

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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