Is This Survey Caller Genuine? Checking Doorstep and Phone Surveys, Including the Office for National Statistics

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About Course

Genuine survey interviewers, including those from the Office for National Statistics (ONS), do visit homes. Criminals sometimes pretend to be survey takers to get into your home or collect your details. This course explains how genuine ONS surveys work, how to check an interviewer, and the warning signs of a fake “survey”.

Tutwoo is an independent learning provider and is not connected to the Office for National Statistics. This course gives general scam awareness information. If you feel unsafe, call 999.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Know how genuine ONS household surveys contact people
  • Check an interviewer's identity before letting them in
  • Spot fake surveys used to sell, steal details or get into your home
  • Know the right response and who to tell

Course Content

Course Lessons

  • How genuine ONS surveys work
  • Checking a caller at the door
  • Fake surveys: what criminals are after

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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