Faulty Goods and Your Rights: The 30-Day Right to Reject, Repairs, Replacements and Refunds

Under the Consumer Rights Act 2015, goods you buy from a trader must be of satisfactory quality, fit for purpose and as described. This course explains the 30-day right to reject, what happens after 30 days and after six months, who is responsible, and how to make a claim step by step.

Tutwoo is an independent learning provider. This course gives general information about consumer rights in the UK and is not legal advice. For help with your own situation, contact a consumer advice service.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.