Fake Winter Fuel Payment and Benefit Messages: Protecting Your Pension and Benefits

Every autumn, criminals send texts and emails pretending to be from the Department for Work and Pensions (DWP), HMRC or Social Security Scotland about winter heating payments and other benefits. This course explains how these payments really work, how to spot a fake message and what to do if one arrives.

Tutwoo is an independent learning provider. This course gives general information for older people and their families, written from published official guidance. It is not legal or financial advice. Rules can change, so check the official websites listed in the course.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.