Fake Tech Support Calls: Never Let a Stranger Into Your Computer

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About Course

A caller says your computer has a virus or your internet is about to be cut off, and offers to fix it. This course explains how fake technical support scams work, why you should never give a stranger remote access to your device, and what to do if you already have.

Tutwoo is an independent learning provider. This course gives general information from official guidance and is not legal, financial or medical advice.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Recognise fake calls and pop-ups claiming to be from computer, internet or phone companies
  • Understand what "remote access" means and why scammers want it
  • Know the safe response: hang up and check with the company yourself
  • Know what to do if you have let someone into your computer

Course Content

Course Lessons

  • How fake tech support scams work
  • The warning signs and the safe response
  • If you have already let someone in

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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