Fake Helpline Numbers: Finding the Real Customer Service Number Safely

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About Course

When you need help from your bank, energy supplier or a delivery company, the quickest thing is to search online for a phone number. But criminals set up fake numbers, websites and social media accounts to catch people doing exactly that. This course shows you where to find the genuine contact details every time.

This course gives general information about scams in the UK. Company names are used only to describe how criminals impersonate them; Tutwoo is not connected with any of these companies.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Understand how fake customer service numbers and accounts trick people
  • Know the safest places to find a company’s real phone number
  • Avoid fake “help” accounts that reply to complaints on social media
  • Know what to do if you have already shared details

Course Content

Course Lessons

  • How fake helplines catch people out
  • Finding the genuine number
  • If you think you contacted a fake helpline

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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