Emergency Alerts on Your Phone: What They Are and What to Do

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About Course

The UK government can send an Emergency Alert to mobile phones in an area where there is a danger to life, such as severe flooding or a fire. The alert makes a loud, siren-like sound even if your phone is on silent. This course explains how alerts work, what to do when one arrives, which phones receive them, and how to tell a real alert from a scam message.

Tutwoo is an independent learning provider. This course gives general information for older people and their families, written from published official guidance. It is not legal or financial advice. Rules can change, so check the official websites listed in the course.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

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What Will You Learn?

  • Understand what an Emergency Alert is and why the sound is so loud
  • Know exactly what to do when an alert arrives, including if you are driving
  • Check whether your phone can receive alerts
  • Tell the difference between a genuine alert and a scam text

Course Content

Course Lessons

  • What an Emergency Alert is
  • What to do when an alert arrives
  • Which phones get alerts, and avoiding scams

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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