Cold Calls About Personal Alarms and Health: “You Qualify for a Free Pendant”

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About Course

Which? has warned of a rise in cold calls targeting older people about personal alarms – the pendants or wristbands that call for help after a fall. Callers say you qualify for a free alarm, that your alarm must be upgraded for the digital phone switchover, or that they are from the NHS. This course explains the tricks and how to get a genuine alarm safely.

This course gives general consumer information. Genuine personal alarms can be very helpful; the key is to arrange one yourself through a provider you have checked.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Recognise cold calls about personal alarms and health checks
  • Understand why callers ask about your health and bank details
  • Check safely with your existing alarm provider or council
  • Report nuisance calls and protect your personal information

Course Content

Course Lessons

  • What the callers say
  • Responding safely
  • Reporting and protecting your details

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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