Telling 999 Where You Are: Describing Your Location, what3words and Your Phone’s Automatic Location

In an emergency away from home – on a country walk, a car park, a beach or a road you do not know – the hardest question can be “Where are you?” This course explains what the 999 call handler will ask, practical ways to describe where you are, how modern smartphones can send your location automatically, and how the free what3words app and other tools can help emergency services find you quickly.

Tutwoo is an independent learning provider. This course gives general information based on emergency service guidance. Procedures can vary between services and areas. In an emergency always call 999 and follow the call handler’s instructions.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.