Parcels You Did Not Order: Brushing Scams and What to Do

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About Course

A parcel arrives with your name on it, but you did not order it. It might seem like a harmless mystery gift – but it can be a sign that your personal details are being misused. This course explains “brushing” scams, what they mean for you, and the simple steps to protect yourself.

This course gives general information about scams in the UK. It is not legal advice. Company names are used only as examples; Tutwoo is not connected with any of these companies.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Understand what a brushing scam is and why sellers do it
  • Know what an unexpected parcel may say about your personal details
  • Take sensible steps: report it, check your accounts and tighten security
  • Avoid follow-up tricks such as QR codes and payment demands

Course Content

Course Lessons

  • What a brushing scam is
  • What to do if a parcel arrives
  • Follow-up tricks to watch for

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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