“We’ve Changed Our Bank Details”: Invoice Scams When Paying Builders, Solicitors and Other Bills

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About Course

You are expecting a bill from your builder or solicitor, and an email arrives with the invoice – but the bank details have changed. This is how invoice and mandate scams work. This course shows you how to check bank details safely before you pay, especially for large payments such as building work or a house sale.

This course gives general information about scams in the UK. It is not legal or financial advice. Your bank will explain how its own checks and reimbursement rules apply to you.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Understand how criminals intercept emails and change bank details
  • Check bank details safely before paying a tradesperson, solicitor or company
  • Use a small test payment and Confirmation of Payee wisely
  • Know what to do quickly if you think you have paid a scammer

Course Content

Course Lessons

  • How invoice and mandate scams work
  • Checking before you pay
  • If you think you have paid a scammer

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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