Locked Out? Recovery Contacts, Recovery Phone Numbers and Getting Back Into Your Google or Apple Account

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About Course

Your Google Account or Apple Account holds your email, photos, contacts and app purchases. Being locked out can be very upsetting. This course shows how to set up recovery options before you need them – a recovery phone, recovery email, backup codes and trusted recovery contacts – and how to avoid recovery scams.

Tutwoo is an independent learning provider. This course gives general information written from published official guidance for older people and the families who help them. It is not legal, medical or financial advice. Rules can change, so check the official websites listed before you act.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Understand why your Google or Apple Account matters
  • Add or check a recovery phone number and recovery email on a Google Account
  • Set up a recovery contact for an Apple Account and help a friend with a recovery code
  • Spot scams that try to trick you into handing over codes

Course Content

Course Lessons

  • Why your account matters and what “recovery” means
  • Google Account: recovery phone, email, contacts and backup codes
  • Apple Account recovery contacts and avoiding scams

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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