Getting Urgent Mental Health Help: NHS 111, Crisis Lines and When to Call 999 (UK)

Know exactly where to turn if you, a colleague or someone you care about needs urgent mental health help – in England, Scotland, Wales or Northern Ireland. Covers when to call 999, the NHS 111 mental health options, 24-hour listening services and what happens next.

This course provides general mental health and wellbeing information based on NHS and other official UK guidance, checked in October 2026. It is not a substitute for medical advice, diagnosis or treatment. If you are worried about your health, speak to a GP or call NHS 111. In an emergency, or if someone’s life is at risk, call 999.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.