Funeral Plans: Avoiding Cold Calls, Pressure Selling and Unregulated Providers

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About Course

A pre-paid funeral plan can give peace of mind, but in the past some people lost money through poorly run plans and pushy sales. Since 29 July 2022 funeral plans have been regulated by the FCA. This course explains what changed, how to check a provider, and how to deal with cold calls and pressure.

This course gives general information about UK rules and official guidance as at October 2026. It is not legal, financial or medical advice. Rules can change and can differ between England, Scotland, Wales and Northern Ireland, so always check the official sources listed. Tutwoo is not connected to or endorsed by any organisation mentioned.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

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What Will You Learn?

  • Understand what a pre-paid funeral plan is and what changed in 2022
  • Check a provider on the FCA Firm Checker before you buy
  • Recognise cold calling and pressure selling and know how to respond
  • Know your protections, including the Financial Ombudsman Service and FSCS

Course Content

Course Lessons

  • Funeral plans and the 2022 changes
  • Checking a provider before you buy
  • Dealing with cold calls and pressure

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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