Banking in Person When Your Branch Has Closed: Post Office Counters and Banking Hubs

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About Course

Many high street bank branches have closed, but face-to-face banking is still available. This course explains what you can do at a Post Office counter and at a Banking Hub, what to take with you, and how to keep your money safe while you do it.

This course gives general information about UK rules and official guidance as at October 2026. It is not legal, financial or medical advice. Rules can change and can differ between England, Scotland, Wales and Northern Ireland, so always check the official sources listed. Tutwoo is not connected to or endorsed by any organisation mentioned.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Know which everyday banking tasks you can do at a Post Office counter
  • Understand what a Banking Hub is and how its community banker days work
  • Prepare properly – paying-in slips, limits and checking with your bank
  • Handle cash safely on the way to and from the counter

Course Content

Course Lessons

  • Everyday banking at the Post Office
  • Banking Hubs
  • Staying safe with cash

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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