About Course
Buying train tickets online can save time and queues, but the choices can be confusing. This course explains, using National Rail’s guidance, where to buy tickets, what e-tickets and smartcards are, why you must have a valid ticket before you travel, and how to claim Delay Repay compensation or a refund when things go wrong.
Tutwoo is an independent learning provider. This course gives general information for older people and their families, written from published official guidance. It is not legal or financial advice. Rules can change, so check the official websites listed in the course.
© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.
Course Content
Course Lessons
-
Where and how to buy
-
E-tickets, smartcards and contactless
-
Delays, refunds and getting help
Sources & Further Reading
Final Assessment
Student Ratings & Reviews
