Help at Airports: Booking Special Assistance

Airports involve long walks, queues, stairs and crowds. If you have reduced mobility or a hidden disability, you are legally entitled to free help. This course explains, using the Civil Aviation Authority’s guidance, who can get assistance, how and when to book it, what help is available from arrival at the airport to your destination, and what to do if things go wrong.

Tutwoo is an independent learning provider. This course gives general information for older people and their families, written from published official guidance. It is not legal or financial advice. Rules can change, so check the official websites listed in the course.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.