Online Banking on Your Phone: First Steps With Your Bank’s App

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About Course

A banking app lets you check your balance, see payments and send money from your phone, without visiting a branch. This course explains, step by step, how to get your bank’s genuine app, set it up safely, make your first payment using the name-checking service, and keep your money safe from scammers.

Tutwoo is an independent learning provider. This course gives general information for older people and their families, written from published official guidance. It is not legal or financial advice. Rules can change, so check the official websites listed in the course.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Download your bank’s genuine app from the official app store
  • Set up the app with a secure passcode, fingerprint or face recognition
  • Check your balance and send a payment using Confirmation of Payee
  • Know the security rules that protect you from banking scams

Course Content

Course Lessons

  • Getting the genuine app
  • Setting up and using the app
  • Staying safe with mobile banking

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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