Getting Your Money Back After a Bank Transfer Scam: The Reimbursement Rules

If you are tricked into sending money by bank transfer, you may be able to get it back. Since 7 October 2024, UK banks and payment firms have had to reimburse most victims of “authorised push payment” scams, up to £85,000. This course explains in plain English who is covered, the time limits, the exceptions and how to complain if your bank says no.

Tutwoo is an independent learning provider. This course gives general information for older people and their families, written from published official guidance. It is not legal or financial advice. Rules can change, so check the official websites listed in the course.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.