Fake HMRC Calls, Texts and Emails: Spotting Tax Refund Scams

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About Course

Criminals often pretend to be HMRC, the UK tax authority. Some promise a tax refund; others threaten arrest over a “tax debt”. This course explains how HMRC really contacts people, the warning signs of a fake, and exactly where to report suspicious calls, texts and emails.

Tutwoo is an independent learning provider. This course gives general information for older people and their families, written from published official guidance. It is not legal or financial advice. Rules can change, so check the official websites listed in the course.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Know how HMRC genuinely tells people about refunds and tax owed
  • Recognise the warning signs of fake HMRC calls, texts, emails and social media messages
  • Know what HMRC says it will never do
  • Report HMRC scams to the right place and know what to do if you have shared details

Course Content

Course Lessons

  • How HMRC really contacts you
  • Warning signs of a fake
  • Reporting and what to do next

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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