Emergency Features on Your Phone: Medical ID, Emergency SOS and Texting 999

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About Course

Your mobile phone has built-in features that could help in an emergency – even if you cannot unlock it or speak. This course explains how to add medical information and emergency contacts, how Emergency SOS works on iPhone and Android, and how people who are deaf, hard of hearing or speech-impaired can register to text 999.

Tutwoo is an independent learning provider. This course gives general information from official guidance and is not legal, financial or medical advice.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Add medical information and emergency contacts to your phone
  • Understand how Emergency SOS works on iPhone and Android
  • Know how to register for the emergencySMS service
  • Find out about Relay UK and the 999 BSL service

Course Content

Course Lessons

  • Medical information and emergency contacts
  • Emergency SOS: calling for help quickly
  • Texting 999 and other accessible ways to get help

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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