About Course
If you would like help getting on and off a train, finding your way around a station or changing trains, you can book free Passenger Assist. This course explains who it is for, how to book, what help is available and what to do if you have not booked.
Tutwoo is an independent learning provider. This course gives general information from official guidance and is not legal, financial or medical advice.
© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.
Course Content
Course Lessons
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What Passenger Assist is
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How to book
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On the day – and Turn Up and Go
Sources & Further Reading
Final Assessment
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