About Course
Genuine callers such as energy and water company staff sometimes need to visit your home. This course shows you how to check a caller’s identity safely, how a password scheme can help, and how the free Priority Services Register can give you extra support.
Tutwoo is an independent learning provider. This course gives general information from official guidance and is not legal, financial or medical advice.
© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.
Course Content
Course Lessons
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Checking a caller’s identity
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Password schemes
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The Priority Services Register