“Hi Mum” Messages and AI Voice Scams: Is It Really Your Family?

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About Course

Criminals pretend to be a son, daughter or grandchild in trouble, by text, WhatsApp or even with a copied voice. This course explains how these family emergency scams work, why a “new number” message is a warning sign, and how a family safe phrase can protect you.

Tutwoo is an independent learning provider. This course gives general information from official guidance and is not legal, financial or medical advice.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Recognise "Hi Mum" and "Hi Dad" new-number messages
  • Understand how criminals can use AI to copy a voice
  • Set up a family safe phrase and check requests safely
  • Know what to do if you have already sent money

Course Content

Course Lessons

  • How family emergency scams work
  • AI voice cloning: when the voice sounds real
  • The family safe phrase and what to do

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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