Fake Parcel and Delivery Texts: A Guide for Older People

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About Course

Texts saying a parcel could not be delivered, or that you must pay a small fee, are among the most common scams. This course shows you how to spot a fake delivery message, how to check a real delivery safely, and what to do if you have already clicked a link.

Tutwoo is an independent learning provider. This course gives general information from official guidance and is not legal, financial or medical advice.

© 2026 Tutwoo UK Limited. This course was created in-house by Tutwoo and is our original work. It is for your own learning only: please do not copy, share, record or resell it.

What Will You Learn?

  • Spot the signs of a fake delivery text or email
  • Check a parcel safely without clicking links
  • Know how Royal Mail really contacts customers
  • Know what to do and who to tell if you have clicked or paid

Course Content

Course Lessons

  • What a fake delivery message looks like
  • How to check a delivery safely
  • Reporting the message, and what to do if you clicked

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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