Section 75 & Chargeback Explained

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About Course

When a seller lets you down and will not refund you, the way you paid can give you a second chance. Learn how section 75 of the Consumer Credit Act and card chargeback work, which purchases they cover, how to make a strong claim and what to do if your card provider says no. The rules apply across the UK.

Tutwoo is an independent learning provider. This course gives general information about section 75 and chargeback in the UK, checked against Financial Ombudsman Service and Citizens Advice guidance in October 2026. It is not legal advice.

What Will You Learn?

  • Know when section 75 applies and when it does not Understand chargeback for debit cards and other cases Write a clear, well-evidenced claim to your card provider Escalate to the Financial Ombudsman Service if your claim is refused unfairly

Course Content

Course Lessons

  • Section 75: what it covers
  • Chargeback
  • Making a claim and escalating

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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