About Course
Know your rights when trains in Great Britain are delayed or cancelled: how Delay Repay compensation works, how to claim, and how to escalate a complaint to the Rail Ombudsman.
This course gives general information about UK rules as understood in October 2026. It is not legal advice. Rules can change, so check GOV.UK, Acas or a qualified adviser for your situation.
Course Content
Course Lessons
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Delay Compensation
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Making a Claim
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Complaints & the Rail Ombudsman
Sources & Further Reading
Final Assessment
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