About Course
Learn to map how work actually flows, spot waste and bottlenecks, and improve processes step by step using simple tools such as flowcharts, swimlanes, the 8 wastes and PDCA.
This course gives general information for learning purposes. It is not professional advice. Always follow your employer’s policies and current official guidance.
Course Content
Course Lessons
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Mapping a Process
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Finding Waste
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Improving Step by Step
Sources & Further Reading
Final Assessment
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