About Course
Learn the essential skills of hotel front-desk work: check-in and check-out, handling enquiries and bookings, payments, guest privacy, security and dealing calmly with problems.
This course gives general information for learning purposes. It is not professional advice. Always follow your employer’s policies and current official guidance.
Course Content
Course Lessons
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The Front Desk Role
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Check-In & Check-Out
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Privacy, Security & Problems
Sources & Further Reading
Final Assessment
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