About Course
Raising performance, conduct or behaviour concerns early and well prevents bigger problems later. Drawing on Acas guidance on challenging conversations, this course gives managers a practical structure for preparing, holding and following up difficult conversations, and for handling emotional reactions calmly.
Tutwoo is an independent learning provider. This course draws on published Acas and HSE guidance as at October 2026. Always follow your organisation’s policies.
Course Content
Course Lessons
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Why early conversations matter
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Preparing
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Holding the conversation
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Emotions, follow-up and common mistakes
Sources & Further Reading
Final Assessment
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