About Course
Learn to manage bookings for restaurants, hotels, salons and other services: taking reservations by phone and online, confirming details, managing no-shows and cancellations, and handling customer data properly.
This course gives general information for learning purposes. It is not professional advice. Always follow your employer’s policies and current official guidance.
Course Content
Course Lessons
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Taking a Booking
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Confirmations & Changes
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Data & Professionalism
Sources & Further Reading
Final Assessment
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