About Course
Learn the core skills of front-of-house hospitality: welcoming guests, managing the flow of a busy service, communicating with the kitchen, handling complaints and keeping guests safe.
This course gives general information for learning purposes. It is not professional advice. Always follow your employer’s policies and current official guidance.
Course Content
Course Lessons
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First Impressions
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Managing the Service
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Complaints, Allergens & Safety
Sources & Further Reading
Final Assessment
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