Drinks Service Basics & Responsible Alcohol Sales

Learn the basics of serving drinks well and selling alcohol responsibly: how licensing roles work, checking age, refusing service politely, recognising drunkenness and serving soft drinks and hot drinks safely.

This course gives general awareness of responsible alcohol sales in England and Wales. It is not legal advice or a licensing qualification. Licensing rules differ in Scotland and Northern Ireland, and premises conditions vary, so always follow your premises licence, your DPS and your local council’s guidance.