About Course
De-escalation reduces tension and the risk of violence. Learn a structured approach—assess, approach, communicate, resolve—and practical verbal and non-verbal techniques.
Tutwoo is an independent learning provider. This awareness course is written from published HSE, GOV.UK and police guidance and is not legal advice. It does not replace your employer’s procedures or accredited training. In an emergency call 999.
Course Content
Course Lessons
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Assess before you engage
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Techniques
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Resolve and recover
Sources & Further Reading
Final Assessment
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