Consumer Rights (UK)

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About Course

Know your UK consumer rights—faulty goods, services, online shopping, refunds and repairs, credit card protection and how to complain effectively.

Tutwoo is an independent learning provider. This course gives general information about UK money matters, not regulated financial advice. Figures and rules change—check the official sources linked and seek regulated advice for your circumstances.

What Will You Learn?

  • Know your rights for goods and services Use the 30-day right to reject and other remedies Understand online shopping cancellation rights Escalate complaints and use payment protection

Course Content

Course Lessons

  • Goods and services
  • Online and distance purchases
  • Complaints and protection

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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