About Course
The Financial Ombudsman Service settles complaints between consumers and financial businesses across the UK, free of charge. Learn how to complain to the business first, the time limits, how to bring your case to the ombudsman, what it can award and how to write a complaint that gets results.
Tutwoo is an independent learning provider. This course gives general information about the Financial Ombudsman Service, checked against the ombudsman’s and FCA’s published material in October 2026. It is not legal advice.
Course Content
Course Lessons
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What the ombudsman does
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Complaining to the business first
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Taking your case to the ombudsman
Sources & Further Reading
Final Assessment
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