Communication in Care Settings

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About Course

Good communication underpins safe, person-centred care. Learn verbal and non-verbal communication skills, how to overcome barriers, support people with sensory or cognitive impairments, and communicate with families and colleagues.

Tutwoo is an independent learning provider. This awareness course is written from published NHS, CQC and Skills for Care guidance. It does not replace the Care Certificate or any training required by your employer.

What Will You Learn?

  • Use effective verbal and non-verbal communication Identify and reduce barriers to communication Support people with hearing, sight, speech or cognitive difficulties Communicate clearly with families and colleagues, including handovers

Course Content

Course Lessons

  • Why communication matters
  • Skills and barriers
  • Supporting different needs
  • Communicating with others

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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