Managing Underperformance & Capability

Most underperformance can be turned around with clear expectations, honest conversations and the right support. This course shows managers how to spot the causes of poor performance, hold effective informal conversations, run a fair formal capability process with improvement plans and warnings, handle ill-health capability and disability fairly, and know when dismissal may be fair. It focuses on Great Britain.

Tutwoo is an independent learning provider. This course gives general information about managing performance and capability in Great Britain, checked against Acas guidance in October 2026. It is not legal advice.