Bank Transfer Scams: Getting Your Money Back

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About Course

Authorised push payment (APP) scams trick people into sending money by bank transfer. Learn how the common scams work, what to do in the first minutes, and how the UK reimbursement rules for payments made since 7 October 2024 can get your money back, including the limits, exceptions and how to complain.

Tutwoo is an independent learning provider. This course gives general information about bank transfer scams and the UK reimbursement rules, checked against regulator and industry sources in October 2026. It is not legal advice.

What Will You Learn?

  • Recognise the main types of bank transfer scam Act quickly and correctly if you have been scammed Understand your right to reimbursement under the UK rules Escalate a refused claim to the Financial Ombudsman Service

Course Content

Course Lessons

  • How bank transfer scams work
  • What to do if you have been scammed
  • Your right to reimbursement

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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