Hearing Loss Awareness

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About Course

Hearing loss is common, often gradual and frequently missed – yet it affects communication, safety, mood and wellbeing. This course explains the signs and causes, when to get help, how hearing aids work in practice, and the simple communication habits that make a real difference in care, health and customer-facing roles.

This course provides general awareness only. It does not replace clinical assessment, training from a qualified professional, or your organisation’s policies and procedures, and it is not an accredited qualification. If someone is seriously unwell, call 999.

What Will You Learn?

  • Recognise the signs of hearing loss, including in people who have not noticed it themselves Know which changes need an urgent GP appointment or NHS 111 Help someone get the most from their hearing aids Communicate clearly with people who are deaf or have hearing loss

Course Content

Course Lessons

  • Recognising hearing loss
  • When and how to get help
  • Supporting someone with hearing aids
  • Communicating clearly

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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