Duty of Candour Awareness

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About Course

Being open and honest when things go wrong is central to safe care. This course explains the statutory duty of candour for health and social care providers in England, what counts as a notifiable safety incident, what providers must do and when, the professional duty on individuals, and how the rules differ in Scotland, Wales and Northern Ireland.

This course gives general awareness of the duty of candour. It is not legal advice. Always follow your organisation’s incident, duty of candour and whistleblowing policies and current regulator guidance.

What Will You Learn?

  • Understand the difference between the organisational and professional duties of candour Know what a notifiable safety incident is for care providers Know the steps required: notification, apology, written follow-up and records Understand your own role in being open when things go wrong

Course Content

Course Lessons

  • What the duty of candour is
  • Notifiable safety incidents
  • What providers must do
  • Your role, and differences across the UK

Sources & Further Reading
The official guidance this course is based on.

Final Assessment

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