About Course
Understand what a customer relationship management (CRM) system is, how to keep customer records accurate and useful, and how UK data protection law applies to customer data and marketing.
This course gives general information for learning purposes. It is not professional advice. Always follow your employer’s policies and current official guidance.
Course Content
Course Lessons
-
What a CRM Does
-
Good Data Habits
-
Data Protection & Marketing
Sources & Further Reading
Final Assessment
Student Ratings & Reviews
No Review Yet