About Course
An introduction to running a shop: leading and motivating a team, planning rotas within working-time rules, tracking sales and stock, handling customer issues and keeping the store safe and secure.
This course gives general information for learning purposes. It is not professional advice. Always follow your employer’s policies and current official guidance.
Course Content
Course Lessons
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The Manager’s Role
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People & Rotas
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Sales, Stock & Customers
Sources & Further Reading
Final Assessment
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