About Course
Learn how to switch broadband, landline and mobile providers in the UK using Ofcom’s rules: One Touch Switch for broadband, Text to Switch for mobile, and what you should and should not be charged.
This course gives general information about UK rules as understood in October 2026. It is not legal advice. Rules can change, so check GOV.UK, Acas or a qualified adviser for your situation.
Course Content
Course Lessons
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Before You Switch
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Broadband & Landline: One Touch Switch
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Mobile: Text to Switch
Sources & Further Reading
Final Assessment
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